In the event you need to cancel your order, your request must be received 14 days prior to your pick-up date to receive a full refund. Refunds will not be issued after this deadline.
The deadline to make changes to your order is also 14 days prior to your pickup date. Requests to change your theme or event date past this deadline will result in a 25% fee added to your total.
Please be aware that once an order is placed, a time slot is secured for your event. Efforts and funds begin in obtaining ingredients, materials to make your event a success. Often times I buy special cookie cutters and supplies that are specific to your order that cannot be returned. I have these policies in place to be fair to myself and my customers. I appreciate your understanding!